Warranty Policy
Warranty Policy
Last updated: July 2026
At SikaiCase, we design everyday protection accessories with a focus on quality, reliability, and user experience. We stand behind our products and provide warranty support for manufacturing-related issues.
Warranty Period
Most SikaiCase products include a 12-month limited warranty from the date of purchase.
What Does the Warranty Cover?
The warranty covers:
- Manufacturing defects.
- Material defects.
- Functional issues caused by production problems.
What Is Not Covered?
The warranty does not cover:
- Damage caused by accidents, drops, or improper use.
- Normal wear and tear from daily use.
- Damage caused by incorrect installation or modification.
- Products purchased from unauthorized sellers.
Warranty Service Process
If you experience a product issue, please contact our support team and provide:
- Order number.
- Product information.
- Description of the issue.
- Photos or videos if necessary.
Our team will review your request and provide an appropriate solution.
Compatibility Information
SikaiCase products are designed for specific device models. Please confirm compatibility information before purchase.
For compatibility questions, our support team is happy to assist.
Contact Us
For warranty support:
We usually reply within 1–3 business days.