Contact Information

Last updated: September 2026

SikaiCase is a consumer accessories brand under SIKAI Global.

The SikaiCase website and online store are operated by:

SIKAI INT'L TRADING (HK) CO., LIMITED
思凯国际贸易（香港）有限公司

Business Registration Number (BRN): 63854878

Registered Business Address

FLAT/RM 705, 7/F, FA YUEN COMM BLDG
NO. 75 FA YUEN STREET
MONG KOK, KOWLOON
HONG KONG

Customer Support

For questions about products, compatibility, orders, shipping, returns, refunds, warranty service, or payment enquiries, please contact:

Email:
sikaicase@sikaiglobal.com
Phone: +86 199 4138 1329

We usually respond within 1–3 business days.

Website

https://sikaicase.com

Payment and Merchant Information

SikaiCase is part of the SIKAI brand family and is operated by SIKAI INT'L TRADING (HK) CO., LIMITED.

Your payment for a SikaiCase order may appear as “SIKAI” on your card or bank statement. The exact wording may vary depending on your payment method and payment provider.

If you need help matching a charge to your order, please contact sikaicase@sikaiglobal.com with your order number, transaction date, and amount. Please do not send your full card number or card security code.

For more information, please see our Payment Policy:
https://sikaicase.com/pages/payment-policy

Product Compatibility Support

Many SikaiCase products are designed for specific device models. If you are unsure whether a product is compatible with your device, please contact us before ordering.