Shipping & Returns

At SikaiCase, we work to make your shopping experience simple, reliable, and worry-free. Below you’ll find information about processing, shipping, delivery, returns, and refunds.

Shipping

Order Processing Time

All orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Shipping Destinations

We ship to many countries and regions worldwide. Shipping availability may vary depending on the destination.

Estimated Delivery Time

Estimated delivery time is usually 7–15 business days after shipment, depending on your location and local carrier service. Delivery times may be longer during holidays, peak shopping seasons, or due to customs and logistics delays.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available. Tracking updates may take a few days to appear.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. SikaiCase is not responsible for delays caused by incorrect or incomplete shipping details.

Customs, Duties & Taxes

For international orders, customs duties or import taxes may apply. These charges are the responsibility of the customer.

Returns

Return Eligibility

We accept returns within 30 days of delivery. Items must be unused, in original condition, and in original packaging.

Non-Returnable Items

• Used or damaged items not caused by our error
• Items without original packaging
• Final sale or clearance items

Return Process

Please contact us before returning any item. Once approved, we will provide return instructions.

Refunds

Refund Approval

After receiving and inspecting your return, we will notify you of approval status.

Refund Time

Refunds will be issued to your original payment method. Processing time may vary depending on your bank.

Return Shipping Costs

Original shipping costs are non-refundable unless the return is due to a defective or incorrect item.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us as soon as possible. We will arrange a replacement or refund.

Order Cancellations

Orders can only be canceled or modified before shipment. If already shipped, please follow the return process after delivery.

Need Help?

If you have any questions, feel free to contact us.

Contact Email: support@sikaicase.com